At Rooke Holistic Therapies, I take data protection seriously and I handle all personal information in accordance with the General Data Protection Regulation (GDPR).
Here I am providing you with information on how I use the different types of information that you provide and I will request your permission to do that in each case at your initial consultation and at subsequent annual reviews:
- I take your contact details to remind you of your appointments, to send you aftercare information following an appointment and to keep you informed with my quarterly e-news.
- I use information on your lifestyle to find out whether any factors may be affecting your health and well being and to discuss what you can do about it.
- I use information about your health to assess whether it is safe to go ahead with a treatment, whether written GP consent is required before proceding and/or whether there are any restrictions to treatment (e.g. a wound to avoid).
- I use information about your lifestyle and health to work out the most appropriate treatment plan for you (type, duration and frequency of treatments).
Note that I will not share your contact or personal details with third parties. The lawful basis for retaining data on lifestyle, medical history and past treatments is to provide the best possible treatment and advice in future. I am required by my insurer to retain client records for 10 years. I review personal data annually with each current client. All details are kept securely, either under lock and key or as protected electronic files.
You have a right to complain to the Information Commissioner’s Office if you think there is a problem in the way I am handling data.