If you are unable to attend an appointment, please give me as much notice as possible. I usually send out appointment reminders on Friday for the following week.
If you need to cancel your appointment at short notice due to Covid-19, there will be no cancellation fee. We can defer your appointment for the relevant period of time, according to current government guidelines.
For non-Covid-related cancellations, my usual cancellation policy applies:
Less than 24 hours' notice - 50% of the cost of the treatment
Missed appointment with no notice - full cost of the treatment.
I will also give you as much notice as possible if I need to cancel an appointment and will reschedule for as soon as it is appropriate and mutually convenient to do so.
Mobile treatments in West Berkshire and clinic in Bourne End