COVID-19 Policy

As my business practices will be changing for some time due to COVID-19, I have created a specific policy outlining what these changes are, for the benefit of existing and prospective clients. This policy outlines some of the key measures I have taken to reduce the risk of spreading coronavirus (COVID-19). Please note that the content may be subject to change. 

Adhering to Guidelines

Throughout the pandemic, I will be following guidelines issued by the government, NHS, other relevant authorities and my professional association, the Federation of Holistic Therapists, regarding safe and hygienic practice and the use of any personal protective equipment (PPE). In July 2020 I completed an FHT approved course on avoiding COVID-19 cross infection (certificate below).

Covid-19 Risk Assessment

At the Formula Health clinic where I work, a full risk assessment has been carried out, in line with guidance from the Health and Safety Executive (HSE), in order to:

  • identify what work activity or situations might cause transmission of the virus;

  • think about who could be at risk;

  • decide how likely it is that someone could be exposed; and to

  • act to remove the activity or situation, or if this isn’t possible, control the risk.

I have completed my own risk assessment following the same guidance for mobile massage.

Health Screening

Prior to seeing any of my clients, I will be:

  • monitoring my own health and deferring treatments if I have COVID-19 or symptoms of COVID-19.

  • deferring any treatments with clients if they have: COVID-19 or symptoms of COVID -19; been contacted by the NHS Test and Trace Service and told to self isolate; returned from abroad in the past 10 days.

Enhanced Cleaning and Hygiene Measures

I have introduced enhanced cleaning and hygiene measures between clients, which includes washing and disinfecting any non-porous surfaces and therapy equipment, such as chairs and couches. I will be replacing any porous or single-use items, such as towels and couch roll, as usual. I will adhere to strict personal hygiene measures, including regular handwashing and sanitising.

Adapting or Restricting Treatments

It may be necessary for me to adapt or restrict certain treatments, in order to reduce the risk of spreading COVID-19 and/or protect my clients’ health and safety. Any clients likely to be impacted will be advised as soon as possible.

Cancellation Policy

If a treatment is cancelled or deferred at short notice because my client has COVID-19 or has symptoms of COVID-19, any standard cancellation fees will be waived.

For more information…

I am happy to be contacted to discuss any aspect of your treatment, especially at this time. You can contact me on 07528 708650 or

For further information on Covid-19, reliable sources are:



BMJ Leaflet