As my business practices will be changing for some time due to Covid-19, I have created a specific policy outlining what these changes are, for the benefit of existing and prospective clients. This policy outlines some of the key measures I have taken to reduce the risk of spreading coronavirus (Covid-19). Please note that the content may be subject to change.
Throughout the pandemic, I will be following guidelines issued by the government, NHS, other relevant authorities and my professional association, the Federation of Holistic Therapists, regarding safe and hygienic practice and the use of any personal protective equipment (PPE).
I have carried out a full risk assessment, in line with guidance from the Health and Safety Executive (HSE), in order to:
identify what work activity or situations might cause transmission of the virus;
think about who could be at risk;
decide how likely it is that someone could be exposed; and to
act to remove the activity or situation, or if this isn’t possible, control the risk.
Prior to seeing any of my clients, I will be:
monitoring my own health and deferring treatments if I have Covid-19 or symptoms of Covid-19.
contacting my clients 24 hours in advance and deferring any treatments if: they have Covid-19 or symptoms of Covid-19; are clinically extremely vulnerable and shielding; anyone in their household has Covid-19 or symptoms of Covid-19; they have been in close contact with someone who has symptoms of Covid-19 in the past 14 days; they have been contacted by the NHS Test and Trace Service and told to self isolate.
asking my clients to call and cancel and defer treatment on the morning of their appointment if they have a temperature or other symptoms of Covid-19.
I have introduced enhanced cleaning and hygiene measures between clients, which includes washing and disinfecting any non-porous surfaces and therapy equipment, such as chairs and couches, and replacing any porous or single-use items, such as towels and couch roll. I will adhere to strict personal hygiene measures, including regular handwashing/sanitising.
It may be necessary for me to adapt or restrict certain treatments, in order to reduce the risk of spreading
Covid-19 and/or protect my clients’ health and safety. Any clients likely to be impacted will be advised as soon as possible.
Please note that although the treatments involve close contact, I will be observing social distancing measures wherever possible. This might include, for example, when arriving and leaving for an appointment. I will also
conduct consultations remotely by phone or Zoom the day before an appointment to minimise contact.
If a treatment is cancelled or deferred at short notice because my client has
Covid-19 or has symptoms of
Covid-19, any standard cancellation fees will be waived. The client will be asked to kindly confirm in writing that their appointment has been cancelled or deferred because they have
or symptoms of
I am happy to be contacted to discuss any aspect of your treatment, especially at this time. You can contact me on 07528 708650 or email@example.com.
For further information on Covid-19, reliable sources are: